Password Management
Instructions for managing passwords, resetting passwords, and setting up multi-factor authentication.
Complete guide to managing your RevvedUp account password, including creation best practices, password changes, reset procedures, and multi-factor authentication setup for enhanced security.
Password Requirements and Best Practices
RevvedUp Password Requirements
Minimum Standards:
Length: Minimum 6 characters (12+ characters strongly recommended)
Character Types: Any combination of letters, numbers, and symbols
Case Sensitivity: Passwords are case-sensitive
Uniqueness: Must be different from your previous password
Character Limits:
Minimum: 6 characters
Maximum: 128 characters
Supported Characters: All standard keyboard characters
Unicode Support: Extended character sets supported
Strong Password Guidelines
Recommended Password Structure:
Length: 12-20 characters for optimal security
Complexity: Mix of uppercase, lowercase, numbers, and symbols
Unpredictability: Avoid common patterns and dictionary words
Uniqueness: Don't reuse passwords from other accounts
Strong Password Examples:
Good: MyRevvedUp2024!
Better: R3vv3dUp$ales2024#Success
Best: Use a password manager to generate: K9$mX#nP2wQ8@vL5Avoid These Common Mistakes:
Sequential characters (123456, abcdef)
Keyboard patterns (qwerty, asdfgh)
Personal information (name, birthday, company)
Common substitutions (P@ssw0rd, 123456789)
Reusing passwords from other accounts
Password Security Best Practices
Password Manager Usage
Why Use a Password Manager:
Unique Passwords: Generate different passwords for every account
Strong Generation: Create complex passwords you don't need to remember
Secure Storage: Encrypted storage protects your credentials
Auto-Fill: Convenient and secure password entry
Cross-Device Sync: Access passwords across all your devices
Two-Factor Authentication (2FA)
Two-factor authentication adds an essential second layer of security to your account.
Why Enable 2FA:
Enhanced Security: Protects against password theft
Compliance: Meets business security requirements
Peace of Mind: Know your account is protected
Industry Standard: Best practice for business accounts
2FA Methods Available:
Authenticator Apps: Google Authenticator, Authy, Microsoft Authenticator
Backup Codes: One-time use codes for emergency access
SMS (if available): Text message verification codes
Setting Up Two-Factor Authentication
Initial 2FA Setup
Step 1: Access Password Settings
Log into your RevvedUp account
Navigate to Account Settings → Password
Find the "Two-Factor Authentication" section
Click "Enable two-factor authentication"
Step 2: Choose Authenticator App
Download an authenticator app if you don't have one
Popular options: Google Authenticator, Authy, Microsoft Authenticator
Select "Authenticator App" as your 2FA method
Step 3: Scan QR Code
Open your authenticator app
Scan the QR code displayed on screen
The app will add a RevvedUp entry
Note the 6-digit code generated by the app
Step 4: Verify Setup
Enter the current 6-digit code from your app
Click "Verify"
Your 2FA is now active
Step 5: Save Backup Codes
You'll be shown 16 backup codes
Save these codes securely - they're your emergency access
Print them, save to password manager, or store securely
Each code can only be used once
Managing 2FA Settings
Disabling 2FA:
Navigate to Password Settings
Click "Disable Two-Factor Authentication"
Confirm your choice
Note: Only disable 2FA if absolutely necessary. Consider changing authenticator apps instead.
Changing Your Password
Changing Password While Logged In
Step 1: Access Password Settings
Log into your RevvedUp account
Navigate to Account Settings → Password
Step 2: Enter Current Password
Provide your current password for verification
This confirms you have authorized access
Required even if you're currently logged in
Step 3: Set New Password
Enter your new password
Confirm by entering it again
Ensure it meets security requirements
Click "Update"
Step 4: Confirmation
You'll receive an email confirmation of the password change
All existing sessions will be logged out (except current session)
You'll need to log in again on other devices
Security Considerations for Password Changes
When to Change Your Password:
Suspected Compromise: If you think your password may be known by others
Security Breach: If you used the same password on a compromised service
Regular Updates: Every 6-12 months as a security practice
Team Changes: When employees leave or change roles
Device Loss: If a device with saved passwords is lost or stolen
After Changing Password:
Update password managers with the new password
Log back into all devices and applications
Verify all integrations still work properly
Update any saved passwords in browsers
Password Reset Process
When You're Locked Out
Step 1: Access Password Reset
Go to the RevvedUp login page
Click "Forgot Password?" link
You'll be directed to the password reset page
Step 2: Enter Your Email
Provide the email address associated with your account
Ensure it's the exact email from your registration
Click "Send Reset Instructions"
Step 3: Check Your Email
Look for an email from RevvedUp with reset instructions
Check spam/junk folders if not in inbox
Email subject: "Reset your RevvedUp password"
Reset links are valid for 6 hours
Step 4: Create New Password
Click the reset link in your email
Enter a new secure password
Confirm the password by entering it again
Click "Reset Password"
Step 5: Log In
Your password has been successfully reset
Log in with your email and new password
Update your password manager with the new password
Password Reset Troubleshooting
Reset Email Not Received:
Check spam/junk folders: Email filters may block automated emails
Verify email address: Ensure you're using the correct registration email
Wait 10-15 minutes: Email delivery can be delayed
Check corporate filters: IT departments may block automated emails
Contact support: If email still doesn't arrive
Reset Link Expired:
Password reset links expire after 6 hours
Request a new password reset email
Complete the process promptly after receiving the email
Contact support if you continue having issues
Link Already Used:
Each reset link can only be used once
Request a new password reset if you need to try again
Clear browser cache if the page seems stuck
Use incognito/private browsing mode
Emergency Password Recovery
When Normal Reset Fails:
Account Verification Required:
Contact RevvedUp support directly
Provide proof of account ownership:
Business email address verification
Account details (company name, team members)
Recent activity information
Payment method verification (for paid accounts)
Business and Team Considerations
Shared Account Management
Team Access Best Practices:
Create individual accounts for each team member using invitations
Use role-based permissions instead of shared passwords
Implement account invitation processes
Regular access reviews and cleanup
When Team Members Leave:
Immediately revoke access for departing employees
Change shared passwords if they were known
Review and update integrations and API tokens
Audit recent activity for the departing user
When to Contact Support
Password reset emails not arriving
Suspected account compromise
2FA issues preventing access
Business verification for password recovery
Questions about security best practices
Security Reminder: Your password is the first line of defense for your RevvedUp account. Use a strong, unique password, enable two-factor authentication, and monitor your account regularly for any suspicious activity.
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