Signing In
Guide to logging into your RevvedUp account and troubleshooting common login issues.
This comprehensive guide covers all aspects of logging into your RevvedUp account, including standard login, two-factor authentication, OAuth options, and troubleshooting common issues.
Login Methods
RevvedUp supports multiple authentication methods to suit your security needs and preferences.
Standard Email/Password Login
Step 1: Access the Login Page
Navigate to the RevvedUp login page
Click "Sign In" from the homepage
You'll see the login form with email and password fields
Step 2: Enter Your Credentials
Email Address: Enter the email address you used during registration
Case-insensitive ([email protected] = [email protected])
Must be the exact email address from your account
Password: Enter your account password
Passwords are case-sensitive
Ensure Caps Lock is off if experiencing issues
Step 3: Submit Login
Click "Sign In" to submit your credentials
If two-factor authentication is enabled, you'll be prompted for your code
You'll be redirected to your dashboard upon successful login
OAuth Login Options
Note: To use OAuth login options with an existing account, you must first connect these services. See our Connecting External Accounts guide for setup instructions.
Google Account Login:
Click "Sign in with Google" on the login page
Select your Google account if multiple accounts are available
Authorize RevvedUp access if prompted
You'll be automatically logged into your RevvedUp account
LinkedIn Login:
Click "Sign in with LinkedIn" on the login page
Enter your LinkedIn credentials if not already logged in
Authorize RevvedUp access to your LinkedIn profile
You'll be redirected to your RevvedUp dashboard
Two-Factor Authentication (2FA)
If you have 2FA enabled (see how to set it up in our Password Management guide), you'll need to provide an additional verification code.
Using Authenticator Apps
Step 1: Enter Password
Complete the standard email/password login first
You'll be redirected to the 2FA verification page
We recommended the use of Authy on creation of 2FA
Step 2: Generate Verification Code
Open your authenticator app (Google Authenticator, Authy, etc.)
Find your RevvedUp entry
Note the current 6-digit code (codes refresh every 30 seconds)
Step 3: Enter Verification Code
Enter the 6-digit code from your authenticator app
Click "Verify" to complete login
You'll be logged into your account upon successful verification
Using Backup Codes
When to Use Backup Codes:
Your authenticator app is unavailable
Your phone is lost or broken
You can't access your primary 2FA method
How to Use Backup Codes:
On the 2FA verification page, click "Use backup code"
Enter one of your saved backup codes
Each backup code can only be used once
You'll be logged in after successful verification
Important: Generate new backup codes after using several of them.
Session Management
Remember Me Functionality
Using Remember Me:
Check "Remember me" before signing in
Extends your session for 2 weeks
Useful for personal devices and trusted computers
Don't use on shared or public computers
Session Security:
Sessions automatically expire after inactivity
Sensitive actions may require re-authentication
All sessions are invalidated when you change your password
You can view and manage active sessions in your account settings
Troubleshooting Login Issues
Common Login Problems
"Invalid Email or Password":
Double-check email address: Ensure it matches your registration email exactly
Verify password: Check for typos, Caps Lock, or special characters
Try password reset: Use the "Forgot Password" link if uncertain
Check account status: Ensure your account hasn't been suspended
"Account Not Found":
Verify you're using the correct email address
Check if you might have multiple accounts
Ensure you completed the registration process
Contact support if you believe this is an error
"Too Many Failed Attempts":
Your account is temporarily locked for security
Wait 20 minutes before trying again
Use password reset if you're unsure of your password
Contact support if the issue persists
Two-Factor Authentication Issues
"Invalid Verification Code":
Check time sync: Ensure your device's time is correct
Try new code: Codes refresh every 30 seconds
Verify app: Ensure you're using the correct authenticator app
Use backup code: Try a backup code as an alternative
"Authenticator App Lost/Unavailable":
Use one of your backup codes to log in
Contact support to disable 2FA temporarily
Set up 2FA again once you regain access
Generate new backup codes after recovery
"Backup Codes Not Working":
Ensure you're entering the code exactly as saved
Check that you haven't used this code before
Each code can only be used once
Contact support if all backup codes fail
OAuth Login Problems
Google Login Fails:
Account already exists: If you created your account with email/password, you need to connect Google first. See our Connecting External Accounts guide for detailed instructions on connecting Google or LinkedIn to your existing account.
Clear browser cache: Remove stored Google authentication data
Check Google account: Ensure you're logged into the correct Google account
Try incognito mode: Bypass browser extensions and cached data
Verify OAuth permissions: Check if RevvedUp is authorized in your Google account
LinkedIn Login Issues:
Account already exists: Similar to Google, existing accounts need to connect LinkedIn first. Visit Settings → Connected Accounts after logging in with your email/password.
Update LinkedIn password: If recently changed, clear browser cache
Check LinkedIn account status: Ensure your LinkedIn account is active
Verify email match: LinkedIn email should match your RevvedUp account
Try standard login: Use email/password if OAuth continues failing
Browser and Technical Issues
Page Won't Load:
Check internet connection: Ensure stable connectivity
Try different browser: Test with Chrome, Firefox, Safari, or Edge
Disable extensions: Some browser extensions interfere with login
Clear browser data: Remove cookies and cached data for RevvedUp
Redirects Not Working:
Enable JavaScript: RevvedUp requires JavaScript for proper functionality
Check pop-up blockers: Disable pop-up blocking for RevvedUp
Update browser: Use a recent version of your web browser
Try direct URL: Navigate directly to app.revvedup.ai
Account Recovery
When You Can't Access Your Account
Forgot Password:
Click "Forgot Password" on the login page
Enter your email address
Check email for reset instructions
Follow the link to create a new password
Log in with your new password
Lost 2FA Access:
Try using backup codes if available
Contact support with account verification information
Provide proof of identity as requested
Support will help disable 2FA temporarily
Set up 2FA again once you regain access
Account Lockout:
Wait for the automatic unlock (usually 20 minutes)
Use password reset if you're unsure of credentials
Contact support for persistent lockout issues
Verify you're not accidentally creating multiple accounts
Emergency Access
Critical Business Situations:
Contact support immediately for urgent access needs
Provide business verification and authorization
Emergency access may require additional security steps
Have account ownership verification ready
Team Member Assistance:
Account admins can help reset team member access. See Managing Team Members for more details.
Contact your account administrator before support
Team leads may have permissions to assist with access
Coordinate with your team for fastest resolution
Security Reminder: Always log out completely when using shared or public computers. Enable two-factor authentication for enhanced account security, and never share your login credentials with others.
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