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Custom Domains

Complete guide to setting up, verifying, and managing custom domains for your RevvedUp account.

This comprehensive guide covers all aspects of custom domain management in RevvedUp, including domain setup, DNS configuration, SSL certificate management, and troubleshooting common domain issues.

Custom Domain Overview

Custom domains allow you to host your RevvedUp pages and campaigns under your own branded domain instead of the default revvedup.ai subdomain. This enhances your brand presence and provides a more professional, cohesive experience for your prospects and customers.

Benefits of Custom Domains

Brand Consistency:

  • Pages appear under your company domain (e.g., sales.yourcompany.com)

  • Can be hosted on whatever URL you please (e.g., getyourcompany.com)

  • Removes RevvedUp branding from URLs

  • Creates a seamless brand experience

  • Builds trust with prospects and customers

Professional Appearance:

  • Custom domain URLs look more professional in emails and marketing

  • Better integration with your existing digital properties

  • Improved brand recognition and recall

  • Enhanced credibility for sales and marketing materials

Technical Advantages:

  • Custom domain flexibility for different campaigns

  • Integration with your existing web infrastructure

Domain Requirements

Domain Ownership:

  • You must own or control the domain you want to use

  • Access to DNS management is required

  • Domain must not be reserved or restricted

Technical Requirements:

  • Domain must be publicly accessible

  • DNS management capabilities required

  • SSL certificate support (automatically provided)

  • Standard DNS record types supported (A, CNAME)

Setting Up Custom Domains

Getting Started

Prerequisites:

  1. Active RevvedUp account with custom domain feature enabled

  2. Domain ownership or administrative access

  3. Access to your domain's DNS management interface

  4. Understanding of basic DNS concepts

Planning Your Domain:

  • Choose appropriate subdomain (e.g: hello, info, demo, or marketing)

  • Avoid using your primary website domain directly

  • Consider multiple domains for different campaign types

Creating a New Custom Domain

Navigation Path:

  1. Go to Settings → Domains

  2. Click "Add Custom Domain"

  3. Enter your desired domain or subdomain

  4. Click "Create Domain" to begin setup process

Domain Entry Format:

  • Subdomain: pages.yourcompany.com (recommended)

  • Full Domain: yourcompany.com (less common)

  • Invalid Formats: http://domain.com, domain.com/, www.domain.com/pages

Domain Validation Process

Automatic Certificate Creation:

  1. RevvedUp automatically creates SSL certificate request

  2. DNS validation records are generated

  3. System provides specific DNS records to add

  4. Certificate issuance begins once DNS is configured

DNS Configuration

Required DNS Records

A Record Configuration:

  • Type: A

  • Name: your-subdomain.yourcompany.com (or @ for root domain)

  • Value: [RevvedUp IP Address - provided in setup]

  • TTL: Auto or lowest available (typically 300-3600 seconds)

CNAME Record Configuration:

  • Type: CNAME

  • Name: [Validation Hostname - provided by RevvedUp]

  • Value: [Validation Target - provided by RevvedUp]

  • TTL: Auto or lowest available

DNS Provider Specific Instructions

Cloudflare Configuration:

A Record Settings:

  • Name: your-subdomain (without full domain)

  • IPv4 Address: [Provided IP]

  • Proxy Status: Proxied (orange cloud icon)

  • TTL: Auto

CNAME Record Settings:

  • Name: [Full validation hostname]

  • Target: [Provided validation target]

  • Proxy Status: DNS Only (gray cloud icon)

  • TTL: Auto

Root Domain Configuration:

  • If setting up a root domain (e.g., yourdomain.com instead of subdomain.yourdomain.com):

    • Navigate to SSL/TLS → Edge Certificates

    • Locate Universal SSL at the bottom of the page

    • Disable Universal SSL for proper root domain functionality

GoDaddy Configuration:

A Record Setup:

  • Host: your-subdomain

  • Points to: [Provided IP address]

  • TTL: 1 Hour (or minimum available)

CNAME Record Setup:

  • Host: [Validation hostname without your domain]

  • Points to: [Provided validation target]

  • TTL: 1 Hour

Namecheap Configuration:

A Record Entry:

  • Host: your-subdomain

  • IP Address: [Provided IP]

  • TTL: Automatic

CNAME Record Entry:

  • Host: [Validation hostname prefix]

  • Target: [Provided validation target]

  • TTL: Automatic

Route 53 (AWS) Configuration:

A Record Setup:

  • Record Name: your-subdomain.yourcompany.com

  • Record Type: A

  • Value: [Provided IP address]

  • TTL: 300 seconds

CNAME Record Setup:

  • Record Name: [Full validation hostname]

  • Record Type: CNAME

  • Value: [Provided validation target]

  • TTL: 300 seconds

DNS Propagation

DNS changes can take some time to become available across the globe. It often is an exercise in patience.

Propagation Timeline:

  • Local Changes: 5-15 minutes for DNS provider updates

  • Global Propagation: 30 minutes to 24 hours worldwide

  • Certificate Issuance: 10-60 minutes after DNS validation

  • Full Activation: Up to 2-4 hours total process

Checking Propagation:

  • Use online DNS propagation checkers

  • Test with nslookup or dig commands

  • Check multiple geographic locations

  • Verify both A and CNAME records are resolving

Domain Management

Domain Status Monitoring

Status Dashboard:

  • Navigate to Settings → Domains

  • View all configured domains and their status

  • Monitor certificate expiration dates

  • Check domain validation status

Domain Status Types:

  • Active: Domain fully configured and working

  • Pending Validation: DNS records not yet detected

  • Certificate Issuing: SSL certificate being generated

  • Error: Configuration issue requiring attention

  • Expired: Certificate expired and needs renewal

Setting Default Domains

Default Domain Benefits:

  • All new pages automatically use the default domain

  • Consistent domain usage across campaigns

  • Simplified page creation workflow

  • Team-wide domain standardization

Setting Default Domain:

  1. Navigate to Settings → Domains

  2. Find your validated domain

  3. Click "Set as Default" button

  4. Confirm the change in dialog

Default Domain Impact:

  • New Pages: Automatically use default domain

  • Existing Pages: Remain on original domains

  • Team Creation: New team member pages use default

  • Campaign Pages: Use default unless specifically changed

Domain Assignment

Manual Domain Assignment:

  • Choose specific domain for individual pages

  • Override default domain for special campaigns

  • Use different domains for different audiences

  • Create domain-specific landing page strategies

Bulk Domain Changes:

  • Update multiple pages to use new domain

  • Migrate campaigns from one domain to another

  • Standardize domain usage across account

  • Implement domain strategy changes

SSL Certificate Management

Automatic SSL Certificates

Certificate Features:

  • Automatically generated for all custom domains

  • Free SSL certificates included with RevvedUp

  • Automatic renewal before expiration

  • Support for multiple subdomains

Certificate Validation:

  • Domain Control Validation (DCV) process

  • DNS-based validation for security

  • Automatic certificate issuance

  • No manual certificate management required

Certificate Renewal:

  • Automatic renewal 30 days before expiration

  • No action required from users

  • Email notifications for renewal status

  • Automatic updating of certificate information

Domain Usage and Integration

Page Creation:

  • Select custom domain during page creation

  • Default domain automatically applied

  • Option to change domain after creation

  • Domain-specific page URLs generated

Domain Permissions:

  • Admin-level access required for domain setup

  • Team members can use configured domains for pages they create

Troubleshooting Domain Issues

Common Setup Problems

Domain Not Validating:

Possible Causes:

  • DNS records not configured correctly

  • DNS propagation still in progress

  • Incorrect A record IP address

  • CNAME record pointing to wrong target

Resolution Steps:

  1. Verify DNS records match provided values exactly

  2. Check DNS propagation using online tools

  3. Wait 24-48 hours for full propagation

  4. Contact DNS provider for record verification

  5. Use RevvedUp's "Check Domain Status" button

SSL Certificate Issues:

Common Problems:

  • Certificate not issuing after DNS validation

  • Mixed content warnings on pages

  • Certificate expired notifications

  • Browser security warnings

Troubleshooting Process:

  1. Verify domain validation is complete

  2. Check certificate status in domain dashboard

  3. Clear browser cache and try different browser

  4. Wait for automatic certificate renewal

  5. Contact support if issues persist after 24 hours

Cloudflare Proxy Issues:

Common Problems:

  • Proxy settings interfering with RevvedUp

  • SSL/TLS settings causing conflicts

  • Page rules affecting domain behavior

  • Universal SSL conflicts with root domains

Cloudflare Solutions:

  1. Set A record to "Proxied" (orange cloud)

  2. Set CNAME record to "DNS Only" (gray cloud)

  3. Check SSL/TLS setting is "Full" or "Full (Strict)"

  4. Review page rules for domain conflicts

  5. For root domains: Disable Universal SSL in SSL/TLS → Edge Certificates

Important: Custom domains require careful setup and ongoing maintenance. Proper DNS configuration is critical for domain functionality, and changes can take up to 24-48 hours to propagate globally. Always test domain configurations thoroughly before using them for important campaigns or communications.

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