Outlook
Connect Outlook to manage your account and send messages effectively.
Connect Outlook or Microsoft 365 accounts to send campaigns from your business email addresses. Supports both personal Outlook.com and corporate Microsoft 365 environments.
Account Types
Personal Accounts
Individual email accounts
Private to each user
Managed independently
Company Accounts (Admin only)
Shared team accounts
Centrally managed
Available to authorized users
Connecting Outlook
Navigate to Integrations → Outlook
Click Add Account
Click Continue
Sign in with Microsoft credentials
Accept permissions
Account appears with "Connected" status.
Managing Accounts
Account Display
Email address
Connection status
Connection date
Account type (Personal/Company)
Actions
Add multiple accounts
Set default (star icon)
Reconnect if needed
Admin: Configure company accounts
Microsoft 365 Features
Shared mailbox support
Distribution lists
Exchange integration
Enterprise security (MFA, conditional access)
Using in Campaigns
Select email sending option
Choose from connected accounts
Company accounts list first
Personal accounts below
Best Practices
Account Strategy
Dedicate accounts for campaigns
Use role-based addresses
Distribute sending volume
Monitor deliverability
Microsoft 365 Setup
Verify domain settings (SPF, DKIM, DMARC)
Check organizational policies
Enable modern authentication
Review compliance requirements
Troubleshooting
Connection Problems
"Sign-in Failed": Verify credentials, clear cache
"Permissions Denied": Check admin restrictions, OAuth settings
Microsoft 365 Issues
Account not found: Verify mailbox active, check license
Policy restrictions: Review conditional access, contact IT
Sending Failures
Daily limit reached: Check limits, use multiple accounts
Recipients rejected: Verify addresses, check spam filters
Outlook Limits
Outlook.com: 300 recipients/day
Microsoft 365: 10,000 recipients/day
Message size: 25MB maximum
Security
OAuth 2.0 authentication
No password storage
Respects Microsoft policies
Automatic token refresh
Admin Features
Set up company accounts:
Connect account normally
Mark as company account
Set as default (optional)
Available to team
Management Tools
Monitor usage
Control access
Set defaults
Remove accounts
Compliance
Respects data residency
Honors retention policies
Supports legal hold
Maintains audit trail
Next Steps
Compare with Gmail integration
Pro tip: Create a shared mailbox for RevvedUp campaigns ([email protected]) for better control and separation from regular business email.
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